Nearshore IT Management for Seamless Operations

Our IT Managed Services take full responsibility for managing your company’s IT functions, allowing you to focus on core business activities. From 24/7 Help Desk support to complete IT infrastructure management, we ensure that your systems are always optimized, secure, and up-to-date. With our proactive approach to monitoring, updating, reporting, and security compliance, we reduce downtime and mitigate risks, keeping your operations running smoothly while safeguarding your business against cyber threats and technical failures.

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  • 24/7 Help Desk support
  • IT infrastructure management
  • Software updates and patch management
  • Cybersecurity and compliance management
  • Disaster recovery and backup solutions
  • Cloud management and optimization

Our Best Practices for IT Managed Services

Proactive Monitoring:

We continuously monitor your IT systems, identifying and addressing potential issues before they cause downtime or impact performance.

24/7 Support:

Our dedicated Help Desk team is available around the clock, ensuring any IT issues are resolved quickly and efficiently at any time. We can also work alongside our clients to scale any issue when needed.

Automated Software Updates:

We manage and automate software updates to keep your systems secure and running smoothly, without interrupting daily operations.

Comprehensive Security:

We implement robust cybersecurity measures, ensuring compliance with industry standards and protecting your systems from threats and data breaches.

Disaster Recovery Planning:

We develop and maintain disaster recovery solutions to ensure business continuity in the event of system failures or unexpected events.

Cloud Optimization:

We manage and optimize your cloud infrastructure, ensuring scalability, cost-efficiency, and seamless integration with your on-premise systems.

Next steps...

Dive into our process for what comes next in our potential collaboration, from discussing your needs to forming a team and diving into the project together.

01

Discuss requirements

The process begins by thoroughly understanding your goals, budget, timeline, and requirements.

02

Analysis & Planning

Together, we define the best engagement model and team profile.

03

Assemble a team

Let's assemble your team with our LatAm-based tech talent.

04

Get to work

Project Kick-Off, onboarding, tracking, and continuous improvement.

Our Work

Our latest projects

View More
Enhancing IT Agility for an Expanding Aircraft Company

Discover how Hikru revolutionized IT operations for a rapidly expanding Florida-based aircraft company with comprehensive IT support and management.

Providing car dealerships with search-by-payment functionality

Discover how we help Hontex GP to adopt cloud computing platforms and deliver new functionalities to end users.

Improving digital solutions in health institutions

Learn how we help this healthtech company to accelerate their roadmap and deliver better solutions to health institutions.

Modernizing Aluminyze's software and moving their system to the cloud

Discover how our nearshore software team revolutionized Aluminyze's operations with a custom software development, native apps and moving them to the cloud (Azure).

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